Our Quality Policy

  • To meet the needs and expectations of our stakeholders with the participation and effort of all our employees.
  • To comply with quality management requirements and to ensure continuous improvement, considering environmental factors and occupational safety rules.
  • To be a pioneering and innovative company by keeping our quality standards at the highest values and fulfilling legal requirements, by providing services in accordance with international and national standards.
  • Raising the satisfaction of both our staff and beneficiaries to the highest level while establishing services within the framework of the legislation.
  • To ensure that our employees receive trainings that increase the quality of the service offered and improve their personal skills.
  • Ensuring that customer needs will be met in accordance with applicable primary and secondary legislation requirements.
  • Increasing customer satisfaction with risks and opportunities that may affect the delivery and suitability of the services.
  • To increase and maintain customer satisfaction.
  • It is the most important duty of all of us to reach the total quality in the most economical, fastest and shortest way and to gain the trust of all the segments we serve, and to maintain and continuously improve this.